Hopefully everyone has had a great and relaxing summer, well deserved of course! Things have probably been a little slow, especially the last two weeks, but we are expecting a big jump in sessions starting in September. For this article we wanted to give you guys some tips on how to prepare for your new students and tips for making sure your slots get booked!
1. Update your calendar
One of our most common tips, but we often underestimate the role our calendar can play in students booking sessions. Some things to consider:
- Use the ‘show peak hours’ button to make sure you are putting availability when it’s needed
- Then, put any other additional availability you have- remember- the more slots available, the higher you fall on the tutor ranking
- Put some weekend availability if you’re low on sessions- as people are coming back to work, they’re going to be a little busy and overwhelmed during the week. Putting some weekend slots will allow them to get back into the swing of things and then pick up with their English as they are figuring out their weekly schedule
- Put at least a month’s worth of availability. Again, as students are determining their schedule for the upcoming months, it’s great for them to be able to book their Fluentify sessions so that they can work around them
2. Update your profile
If you had put any vacation days in your ‘about me’ section of the profile, make sure to take them out so that students aren’t confused about your availability.
Another thing you can do is update your ‘about me’ section based on your Fluentify experience. If in the last year you’ve had a lot of students that needed to prepare the IELTS, make sure to include that you have experience in this area so that future students can be even more confident in their tutor choice.
If anyone wants to change anything that’s written underneath the ‘expertise’ section, let Marianna or Katie know and we can update it.
3. Update your computer and applications
Over the last few weeks there have been some updates with the systems we use for Fluentify as well as various web browsers including Chrome. Make sure that your computer and apps are all up to date so that you don’t experience any technical issues during your sessions.
4. Reach out to your old students
Most of our students are going to be busy the next few weeks as they start work again and they might forget about you! If there are any students you were doing sessions with consistently before the holidays, reach out to them via the ‘messages’ section to check in and see when they would like to start with their English lessons again. Let them know that your calendar is up to date and you’re looking forward to hearing about their vacation.
You can also reach out to some older students that you haven’t heard from in a while. For some, September is a symbol of the ‘new year’ and they will be enthusiastic about beginning their English journey again.
5. Rock the first session with new students
We say it time and time again- the first session with a brand new student on Fluentify is crucial. That’s why it’s important to carry out this session in the best way possible from the intro to the feedback. Check out this article about managing the first session like a champ so that students are guaranteed to rebook and you can refer to this article about how to write killer feedback.
6. Stay up to date on all things Fluentify
One of the best ways to be prepared for your sessions on Fluentify is by staying up to date. You can do this by checking our Slack channel at least once daily, reading the articles on our blog, and by referring to the Tutor FAQs when there is some information you can’t find. Make sure to look out for the Fluentify Speakers’ Corner emails as well so that you can participate in our monthly group call and talk directly with your tutor peers and other members of the Fluentify team.
We are confident that these tips will allow you to be fully prepared to pick back up with sessions and woo new students. Happy tutoring!